Demands
Includes issues like workload, work patterns and the work environment
The standard is that:
employees indicate that they are able to cope with the demands of their jobs; and
■ systems are in place locally to respond to any individual concerns.
What should be happening/states to be achieved:
■ the organisation provides employees with adequate and achievable demands in relation to the agreed hours of work;
■ people’s skills and abilities are matched to the job demands;
■ jobs are designed to be within the capabilities of employees; and
■ employees’ concerns about their work environment are addressed.